Workday PMO Solution Architect

Dallas, Texas

(View all jobs)

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The Team

We require a highly skilled Workday PMO & Solution Architect to act as a critical client-side advocate for our ongoing Workday implementation. The project is currently experiencing delays in both timeline and deliverables, and we need a leader who can overcome methodology gaps where the standard "Workday Way" is acting as a shield, preventing the resolution of actual project gaps. This role is essential to assess the true health of the project, move beyond high-level theory, and lead the project in the right direction to ensure our business requirements are met.

Key Responsibilities:

1. Proactive Problem Identification & Resolution (Leading to the Right Way):

• Root Cause Analysis, Visualization & Corrective Action:
  • Go beyond surface-level assessments to identify and visualize the root causes of delays in timelines and deliverables.
  • Make complex project issues transparent and easy to understand for all stakeholders
  • Proactively propose recovery plans to get the project back on track.
• Improvement Proposals:
  • Proactively formulate and present improvement plans to resolve critical issues and fix dysfunctional project management processes without needing manager supervision

1. Stakeholder Engagement, Information Gathering & Solution Coordination:

• Active Dialogue & Information Gathering
  • Actively engage in dialogue with various stakeholders across Vendor, HR, IT, and management to gather critical background information and deeply understand specific requirements and problems to make solutions.
• Material Creation & Alignment:
  • Create clear, actionable meeting materials and documentation to facilitate constructive discussions. Lead the coordination and adjustment of solution proposals, effectively bridging the gaps between Project Management (PM), Business/Solution needs, and Workday Technical execution.

1. Deep Dive Execution:

• Hands-on Gap Closure:
  • Act strictly as the client's advocate. Move beyond high-level theory to deeply dive into specific requirements, problems, and actively bridge the gap between PM, Business/Solution, and Workday Tech to implement viable solutions.
• Technical & Architectural Guidance:
  • Directly oversee the quality of the Workday configuration, provide hands-on technical guidance to resolve existing configuration blockers, and ensure complex business objectives are accurately translated into the system.

1. Actionable Client-Side Inspection & Deliverable Assurance:

• Feedback to Resolution:
  • Review all vendor deliverables strictly from the Client's perspective.
  • Do not merely report defects; track and manage defect resolution, holding the vendor accountable and ensuring the effectiveness of fixes through to complete closure.
• Realistic Milestone Management (Reality Check):
  • Conduct a rigorous reality check on whether delivery dates are truly achievable given constraints. If unachievable, formulate, propose, and drive a realistic, revised project plan without waiting for manager supervision.

Required Qualifications:

• Experience:
• Extensive experience in managing or advising on Workday implementations for large-scale companies (5000+ employees).
• Proven track record of handling complex global requirements, specifically involving payroll in multiple countries/statuses and Expatriates (Expats) management.
• Knowledge & Technical Skills:
• Strong foundational knowledge across three key pillars: Project Management (PM), Business/Solution architecture, and Workday Technology.
• Deep understanding of Workday HCM and Payroll to effectively evaluate vendor configurations and technical proposals.
• Problem Solving & Soft Skills:
• Exceptional analytical skills with the ability to find proactive solutions, resolve critical issues, and improve dysfunctional project management processes.
• Ability to identify problems and suggest concrete ideas proactively without the need for manager supervision or micro-management.
• Proven ability to translate complex business requirements into actionable plans and communicate effectively across technical teams and management stakeholders.
• This person needs to be able to identify problems and suggest ideas without manager supervision / micromanagement.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-MS2