Customer Story
Configure-Price-Quote
Customer Story
Challenge
- Sales offer cycle times too long, requiring manual work and re-entering data from business losses due to long response times
- Slow growth of business with same amount of resources
- Indistinguishable approach for all offer types
- High Cost of Quality due to lack of consistent data throughout sell and deliver process
- Defragmented and disconnected tools landscape
Solution
- CPQ Core provides a digitized user experience where best in class tools for each step are connected and structured quotes data stored in a hub
- It provides analytics and an end-to-end process with seamless transition to delivery
- CPQ Core provides an E2E connected ecosystem acting as a single source of truth
Technologies used:
- Java, Springboot, ReactJS, Camunda, Azure Cosmos, PostgreSQL, Microservices, Azure Kubernetes Services, Azure Logic Apps
Outcome
- All steps in offer process are faster, seamless and delivered in a user-friendly manner
- Faster and simplified offering, pricing and configuring
- Support for both direct and indirect sales with easy user journey
- Tools can be added quickly to compliment the offer process, e.g., a pricing tool
- Harmonized data model and standardization of commercial content structuring
- Human input limited to a minimum; replication of data points maximized
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