SaaS Product Engineering for Testing as a Service
Customer Story
SaaS Product Engineering for Testing as a Service
Challenge

  • High labor costs for onshore contractors on short-term or long-term projects with varied complexity
  • Overhead of managing the contractors – staffing, training, KT, off boarding, resource utilization
  • Matching resource skills with project requirements
  • Limited process efficiency with every project team following different QA process
  • No automation scripts, high regression costs
  • No performance test bed

 

 

 

 

Solution

  • Completed thorough assessment of all CEI and subsidiary entity processes and centralized Cox QA team processes
  • Benchmarked current process model based on industry standards and provided gap analysis across testing lifecycle
  • Provided best-fit engagement models with cost-benefit analysis and implementation strategy for Cox to choose from
  • Augmented the Cox QA team with additional capacity through a flexible and dedicated extended QA team in an offshore-onshore model (Testing as a Service)
  • Recommended the right automation strategy and performance strategy for long-term efficiency

 

 

Outcome

  • Average 35% Cost Savings in Testing Efforts for Client compared to earlier Staff Augmentation costs
  • Extensive Automation coverage across multiple applications providing ROI over multiple release builds every year
  • Standardized Testing as a Service (TaaS) processes to ramp up and down resources at offshore to meet project demands
  • Exhaustive Knowledge repository on applications usage in client environment required for training and onboarding offshore resources on Cox domain

 

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