ISG has named Hitachi Digital Services a Product Challenger in their latest research report comparing provider strengths, challenges and competitive differentiators in the market in 2023, summarizing that innovation, modernization, optimization and monetization are priorities for TME enterprises.
In this 2023 ISG Provider Lens™ quadrant report, the 2023 study reflects the developments and competitive insights in the North American telecom, media and entertainment IT and BP services market. ISG covers the following four quadrants for services/solutions:
Telecom Intelligent Business Process Services (BPS), Telecom Managed and Next-Gen IT Services (ITS), Media and Entertainment Intelligent Business Process Services (BPS) and Media and Entertainment Managed and Next-Gen IT Services (ITS). It named Hitachi Digital Services as a Product Challenger in Telecom Intelligent Business Process Services (BPS) and Telecom Managed and Next-Gen IT Services (ITS).
ISG has named Hitachi Digital Services as a Product Challenger in Telecom Intelligent Business Process Services (BPS) and Telecom Managed and Next-Gen IT Services (ITS), citing our main strengths as our ability to embrace open standards and interfaces, prioritizing continuous innovation for a unified experience and combining data from internal and external IT and OT systems. They aptly summarized that our deep capabilities in human-centric AI, hybrid and multicloud helps our clients scale with agility through decentralized and secure data processing at the edge.
In addition to using AI and computer vision with deep learning to recognize everything static and mobile, Hitachi Digital Services produces metadata for video content – the basis for various machine-originated actions and also explores secured edge AI use cases with 5G and human–machine interfaces.
Download the full report to learn more.