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Customer Story


  • Challenge


    • Sales offer cycle times too long, requiring manual work and re-entering data from business losses due to long response times
    • Slow growth of business with same amount of resources
    • Indistinguishable approach for all offer types
    • High Cost of Quality due to lack of consistent data throughout sell and deliver process
    • Defragmented and disconnected tools landscape
  • Solution

    • CPQ Core provides a digitized user experience where best in class tools for each step are connected and structured quotes data stored in a hub
    • It provides analytics and an end-to-end process with seamless transition to delivery
    • CPQ Core provides an E2E connected ecosystem acting as a single source of truth

    Technologies used:

    • Java, Springboot, ReactJS, Camunda, Azure Cosmos, PostgreSQL, Microservices, Azure Kubernetes Services, Azure Logic Apps
  • Outcome

    • All steps in offer process are faster, seamless and delivered in a user-friendly manner
    • Faster and simplified offering, pricing and configuring
    • Support for both direct and indirect sales with easy user journey
    • Tools can be added quickly to compliment the offer process, e.g., a pricing tool
    • Harmonized data model and standardization of commercial content structuring
    • Human input limited to a minimum; replication of data points maximized

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