Future-Ready Service Desk Improves Efficiency and Resource Allocation. Some organizations don’t have the expertise or the time to handle ongoing issues. Still others struggle with processes, whether they are for training people, implementing new technology or making the help desk more efficient, productive and automated. For companies that struggle with these issues, it might be time to consider outsourcing Level One help desk to a credible and competent partner – and explore the future-ready service desk.
NOTE: As of Nov 1, 2023, Hitachi Digital Services spun off from Hitachi Vantara as an independent digital consultancy and technology company, as detailed in this Press Release.