Harc Dashboard - Hitachi Digital Services

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Hitachi Application Reliability Center Dashboard (last 6 months data)

Availability

Percent of time the systems/services managed are operational and accessible to users.

99.9%

Cloud Cost Saving

Percentage reduction in cloud service costs achieved through optimization during the period.

2.24 %

MTTA

Mean Time To Acknowledge - Avg. first response time for incidents.

3 minutes

MTTR

Mean Time To Resolve - Avg. time to take incidents to resolution.

17 hours

Deployments

Percent of successful deployments over a period of time.

100 %

Change Failure Rate

Percent of changes or deployments that result in failure.

0 %