Technical Program Manager

Remote Pennsylvania

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Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The role

• Program Management: Lead the planning, execution, and delivery of large-scale technical programs, ensuring timely completion and high-quality outcomes.
• Roadmap Development: Develop and maintain program roadmaps, aligning project milestones with strategic goals and adjusting plans as needed.
• Agile Scrum Management: Act as an Agile coach for development teams, facilitating Scrum ceremonies (sprint planning, stand-ups, retrospectives, and sprint reviews) and driving Agile best practices.
• Cross-Functional Collaboration: Act as a key liaison between engineering, product management, and business teams to coordinate requirements, technical solutions, and delivery timelines.
• Stakeholder Communication: Present regular updates to senior leadership, providing clear insights into program status, milestones, and risks. Ensure transparency and alignment across teams.
• Risk Management: Proactively identify and mitigate risks to project timelines, budgets, and technical scope. Implement contingency plans to ensure successful program delivery.
• Technical Guidance: Collaborate with technical leads and engineers to assess project requirements and identify the best technical solutions. Balance technical needs with business objectives.
• Resource Management: Effectively manage resources, ensuring engineering teams have the necessary tools, technical support, and guidance to meet deadlines.
• Process Improvement: Continuously evaluate and improve project management methodologies and tools to optimize efficiency and streamline delivery processes.
• Performance Optimization: Continuously monitor program performance and system health, using metrics to optimize processes and ensure the high availability and reliability of solutions.

What you’ll bring

• 12+ years of experience in technical program management, with a proven track record of delivering large-scale cloud-based solutions.
• Cloud & Container Expertise: Deep hands-on experience with AWS Cloud, OpenShift, and Kubernetes for building, managing, and scaling cloud-native applications.
• Inventory & Parts Management Systems: Proven experience in delivering solutions that enhance inventory management, optimize parts management workflows, and improve operational efficiency.
• Technical Leadership: Strong ability to guide cross-functional teams in developing complex technical solutions.
• Agile Project Management: Extensive experience managing programs using Agile methodologies (Scrum/Kanban) and project management tools (e.g., JIRA, Confluence).
• Problem-Solving: Strong analytical and problem-solving skills, particularly in balancing technical solutions with business objectives and resolving cloud infrastructure issues.
• Communication: Exceptional communication skills, with the ability to clearly articulate concepts to both technical and business stakeholders.

Nice to Have Skills:

• DevOps Practices: Familiarity with DevOps tools and processes, including CI/CD pipelines and automation frameworks.
• Security & Compliance: Experience in managing security requirements and ensuring compliance for cloud-based applications.
• Domain Expertise: Knowledge of supply chain management, warehouse management systems (WMS), and enterprise resource planning (ERP) integrations related to parts management.

Certifications:

PMP, CSM, SAFe Certifications; Technical certifications in AWS and other areas are a plus.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.