Technical Business Analyst

Hồ Chí Minh City, Vietnam

(View all jobs)

Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The role

The Business Analyst will work along with team members and customers, and report directly to the project manager. Main responsibilities will include performing detailed requirements analysis, and documenting processes.

• Elicit, analyze and evaluate business processes and user needs.
• Gathering critical information from meetings with various stakeholders, Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.
• Leading ongoing reviews of business processes and developing optimization strategies to clients, technicians, and managerial staff.
• Conducting meetings and presentations to share ideas and findings of Performing requirements analysis.
• Prioritizing initiatives based on business needs and requirements.
• Ensuring solutions meet business needs and requirements.
• Supporting user acceptance testing.
• Monitoring deliverables and ensuring timely completion of projects clients.

What will you bring

• Bachelor's degree or equivalent with focus on computer science, information technology, systems development or a related field
• At least 3 years of working experience in Technical Business Analyst.
• Proficiency in English (Both speaking & Reading).
• Experience in requirements elicitation & analysis, technical writing (especially in software requirements/specs), software testing .
• Well understands software development lifecycle, processes and various methodologies (Agile, Scrum, or Waterfall).
• Have great business communication skills (oral & written), presentation skills, negotiation skills, problem-solving skills, customer service or troubleshooting skills.
• Advanced skills in using tools for documenting & managing requirements, modeling business/technical flows & diagrams, creating mock-ups.
• Have a balanced & flexible mindset accompanied by analytical thinking, system thinking, strategic thinking, and critical thinking.
• Have negotiation skills, problem-solving skills, customer service or troubleshooting skills.
• Willing to research new domains and learn new things/techniques.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

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