Reena Gupta
Hitachi fosters an inclusive workplace where diversity is of utmost importance. I feel respected and valued for my contributions.
Office Cloud Junior - System Service Representative
Da Nang, Vietnam, Hanoi, Vietnam, Hồ Chí Minh City, Vietnam
(View all jobs)
Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business. Our expertise, innovation and technology unlocks potential – we take theme park fans on magical rides, conserve natural resources, protect rainforests, and save lives. We automate, modernize, optimize, and accelerate. Our people are trusted transformers, with deep engineering expertise, focused on a sustainable future for all.
Imagine the sheer breadth of talent it takes to inspire the future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.
What you bring
- Administration and support of Office 365 services, including Exchange Online, SharePoint, OneDrive, Teams, and Power BI.
- Manage and configure Exchange On-Premises environments, including server maintenance, migrations, and hybrid Exchange configurations.
- Design, implement, and manage user accounts, licensing, and security policies across Office 365 applications and Exchange On-Premises.
- Configure and enforce advanced security features such as multi-factor authentication (MFA), data loss prevention (DLP), and conditional access policies across Office 365 and Exchange.
- Troubleshoot and resolve complex issues related to Office 365 applications, Exchange On-Prem, and other related services to ensure high availability.
- Develop and maintain automated workflows, reporting, and PowerShell scripts to streamline administrative tasks and improve operational efficiency.
- Manage and configure UEM (Unified Endpoint Management) solutions (e.g., Intune, Workspace ONE, or similar) for device management across multiple platforms (Windows, iOS, Android, macOS).
- Oversee the deployment, configuration, and management of devices, applications, patches, and updates through UEM tools, ensuring security and compliance.
- Collaborate with IT and security teams to enforce company-wide security policies, compliance standards, and best practices across both Office 365, Exchange On-Prem, and managed endpoints.
- Provide escalated technical support for Office 365, Exchange On-Premises, UEM-related device issues, and end-user queries, ensuring effective troubleshooting and resolution.
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
#LI-MC1
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Who We Are
We’re Hitachi Digital Services, a global digital solutions business. We’re people centric and here to power good.
Meet our People
Soumya Bakshi
Our company’s focus on innovation and digital solutions makes the work exciting, knowing that we are making a real difference…
